About us

Your Success Is Our Greatest Reward!

At MHD Management Services, Inc., our experience sets us apart. Our founders have been in the real estate profession for the past 30 years, either as real estate brokers, business owners in various businesses such as title insurance and settlement/closing, banking and mortgage experience, and property management.


Our mission is to provide exemplary customer service. We do what we tell you we will do, we exceed your expectations, and we take care of your investment as if it were our own. The real estate agents, bankers, attorneys, investors and all the customers we have worked with over the years expect us to provide the kind of service that protects their investment and ensures a positive return. We have the expertise to evaluate properties and determine the best price point for rentals. We have the experience to ensure that your investment will be maintained at a high level. We accomplish this by having the best procedures and policies in place that ensure our employees are all held accountable and work to the highest standard of integrity. We protect your investment by screening perspective tenants, collecting deposits and maintaining your property on a proactive basis. There will never be a question concerning our dedication to you, as our client, and our ability to help you receive a strong ROI.

Loan Servicing

Investor Benefits

MHD Management Services, Inc. offers a streamlined loan servicing option specifically designed to save time for the Investor while maximizing revenue. We provide:

  • Detailed reports of portfolio activity
  • Scheduled past due letters on delinquent accounts
  • Increased revenue and reduced overhead cost
  • Off-side processing and third party customer service
  • Professional Management Reports for Investor Controls (trial balance, delinquency reports, etc.)
  • On demand account information
  • Professional reporting to financing partners
  • IRS annual reporting for 1098’s
  • Excellent audit trail for the Investor and customer
  • Time for the Investor to pursue other business opportunities
  • Tax and insurance escrow functions

Borrower Services

MHD Management Services, Inc. will act as the complete loan servicing provider to your borrower. We streamline the loan servicing process while maintaining accurate and detailed borrower records.

  • Trained staff to handle customer service inquiries professionally
  • Payment coupons to improve timely payment and collection of late fees
  • Scheduled past due letters on delinquent accounts
  • Archived transaction history on borrower accounts
  • Borrower correspondence on each account to document communication and collection activities
  • Continuous account updating of borrower information
  • Account statement for borrower status reports or payoff inquiries
  • Year-end tax and interest statements (1098’s)

Property Management

MHD Management Services, Inc. is a premier Property Management Company serving the mid Missouri area. We manage commercial properties or residential homes, apartments, and condos. Collect rent, pay bills, disburse funds, and maintain the property to protect your investment.

Assist owner by evaluating property and determine an accurate rental rate for highest rate of return by:

  • Performing evaluation of interior and exterior, taking photos for marketing and advertising
  • Offer recommendation on repairs and cosmetic improvements to maximize monthly rent and providing a strong ROI
  • Provide data on rental rates in the area and comparable properties to determine optimal rental rate

Market and Advertise Property:

  • Prepare the home for rental by cleaning and optimizing interior appeal
  • Manicure landscaping to increase curb appeal
  • Create ads tailored to the property and advertising medium
  • Field calls from prospects for questions and viewing
  • Provide tenants with rental applications, perform background checks

Tenant Screening and Selection:

  • Perform background check to verify identity, income, credit history, rental history, etc.
  • Provide feedback as to decision based on evaluation

Tenant move in responsibilities:

  • Complete lease agreement
  • Review all pertinent lease agreement and expectations, rent due dates, property maintenance, and inspection routines, how to handle correspondence to Management Company, etc.
  • Perform detailed move in inspection with tenant and have tenants sign a report verifying condition of property prior to move-in
  • Collect first months rent and security deposit

Rent Collection and Disbursing:

  • Collect rent payments, handle late payments/fees
  • Disburse funds to owner
  • Pay taxes and insurance as applicable

Property Inspections:

  • Perform periodic inspections inside and outside on a predefined schedule
  • Notify tenant of repair needs, safety hazards, code violations, lease violations, etc.
  • Send owner periodic reports on the findings of inspection

Financial Reporting:

  • Make payments as directed by owner for mortgage, insurance, HOA, taxes, etc.
  • Detailed documentation of expenses via invoices and receipts and maintain historical records
  • Provide easy to read cash-flow statements with revenue and itemized expenses

Maintenance and Repairs (all subject to a written agreement between manager and owner):

  • Oversee any in-house maintenance
  • Provide a network of licensed, bonded and fully insured contractors who have been vetted
  • Leaf and snow removal, landscaping, removing trash and debris
  • Maintain and monitor 24 hour repair hot-line

Tenant move out:

  • Inspect unit and fill out a report on property’s condition
  • Provide tenant report of findings and cost to repair
  • Return as applicable the security deposit
  • Clean unit and perform needed repairs or contract out
  • Re-key locks as required
  • Put property back on market for rent

News

Credit Scores Might Soon Reflect Rent Payments

by MHDMS on July 1, 2014


Anybody buying a first home quickly learns how important credit scores are to mortgage lenders.


But if you’ve been renting for years and have a stellar record of monthly payments to your landlord, you typically run into a sobering reality when you shop for a mortgage: All your on-time payments show up nowhere in your credit- bureau files and don’t contribute to your scores. 


Ditto for other routine credit payments -- cellphone, cable TV, utilities. You might have perfect payment histories for all of these, but nobody knows about them. Why? Because the landlord [...]


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More Homeowners Becoming Landlords

by MHDMS on June 24, 2014


It’s been a busy spring in Central Missouri! It’s nice to see some signs of life in the real estate market.


From money.cnn.com:  Low mortgage rates and soaring rents have convinced a growing number of homeowners to hang onto their former homes and become landlords instead.


“Clients tell us all the time, ‘We’re never going to sell our home, even after we buy a new one,'” said Glenn Kelman, CEO of the brokerage, Redfin. [...]


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